Method 1

Follow these steps for each Microsoft Dynamics GP user:

  1. Start Microsoft Dynamics GP.
  2. On the View menu, click Reminders.
  3. In the Reminders window, click the CEIP task, and then click Task on the Open menu.
  4. In the Task window, click Name.
  5. In the Customer Experience Improvement Program window, select an option, and then click OK.
  6. In the Task window, click Completed in the Status list, and then click Save.

Method 2

  1. Open Microsoft SQL Query Analyzer or SQL Server Management Studio.
  2. To delete the CEIP reminder, run the following script. 
    delete from DYNAMICS..SY01403 where LinkTo = 2 and CmdID = 269 and CmdFormID = 1568 and CmdDictID = 0
  3. To select all users not to participate in the CEIP program, run the following script. 
    USE DYNAMICS
set nocount on
declare @Userid char(15)
declare cCEIP cursor for
		select A.USERID
		from SY01400 A left join SY01402 B on A.USERID = B.USERID and B.syDefaultType = 48
		where B.USERID is null or B.SYUSERDFSTR not like '1:%'
open cCEIP
while 1 = 1
begin
	fetch next from cCEIP into @Userid
	if @@FETCH_STATUS <> 0 begin
		close cCEIP
		deallocate cCEIP
		break
	end
	if exists (select syDefaultType from DYNAMICS.dbo.SY01402 where USERID = @Userid and syDefaultType = 48)
	begin
		print 'adjusting ' + @Userid
		update DYNAMICS.dbo.SY01402
		set SYUSERDFSTR = '1:'
		where USERID = @Userid and syDefaultType = 48
	end
	else begin
		print 'adding ' + @Userid
		insert DYNAMICS.dbo.SY01402 ( USERID, syDefaultType, SYUSERDFSTR )
		values ( @Userid, 48 , '1:' )
	end
end /* while */
set nocount off