Voice, Video, and Call Center Solutions
Phone and Video Conferencing
Are you keeping up with the fast-paced growth of communication technology?
We can design a simple solution for a two-person small business all the way up to a complex solution for businesses with thousands of employees across the globe. Our calling solutions are built using standards-based protocols ensuring interoperability and integration with multiple vendors.
Our Solutions
Remote work solutions to keep your business moving
More employees are being forced to work at home than ever before. Solutions like Webex Teams are here to provide chat, voice, and video—in a safe and secure manner with state-of-the-art encryption. IT is being asked to provide a great user experience for teleworkers, and we are here to help!
Communication solutions for the savvy business
On-premise and cloud-based calling
From Cisco’s well-established on-premises workhorse, CallManager, to the cloud-based Webex Calling, Dean Dorton can rightsize a calling solution to fit your needs.
Online meeting solutions
Cisco Webex provides video conferencing solutions for cloud-based meetings, events, and trainings, allowing users from any device to connect from anywhere. Webex also allows you to live stream events through popular online platforms such as YouTube or Facebook.
Conference room video
We offer a full range of conference room video endpoints which provide immersive and interactive video conferencing for all sizes of conference rooms. Our conference room video solutions support standards-based meeting with a variety of online meeting solutions such as Webex, Zoom, and Microsoft Teams.
Call centers
Calling all call centers—we have offerings for both on-premises solutions using Cisco’s Unified Contact Center Express as well as cloud-based Cisco Webex Contact Center. Both solutions have the ability to integrate not just with voice but multiple channels of communications with your customer such as email, chat, and video. The addition of artificial intelligence to these solutions sets Cisco apart from its competitors.
Let automation do the heavy lifting
To tie all of these solutions together, Dean Dorton has the development capabilities to integrate each of the solutions above with your existing applications. Through this automation, you can achieve efficiencies and greater value from your infrastructure investments.
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